Studio Policies

Revity Pilates is a boutique studio offering personalized, high-quality pilates classes. To ensure a seamless experience for all clients, we maintain the following policies and guidelines:

Class Scheduling and Studio Access

Revity Pilates is a reservation-based studio and reserves the right to refuse service to anyone at any time.
For the health and safety of our clients, all class bookings and requests must be made through the Revity Pilates booking platform.
All classes are approximately 55 minutes in duration.

Sessions & Packages

All single sessions and packages must be purchased through the Revity Pilates booking platform.
Memberships auto-renew monthly, cancel anytime within 30 days' notice.
Clients are required to have an active session or package in their account to book a class.
Grip socks are mandatory and must be worn in the studio at all times for safety and hygiene.
We do not accept walk-ins. All clients must be signed up and listed on the class roster to join a session.
All single classes and packages are non-refundable and subject to expiration. No exceptions.
Class packages and memberships are location-specific. If you purchase a package at one Revity Pilates location, it is valid only at that specific studio. Be sure to check the terms when purchasing.

Cancellation and Late Policies

We have a strict 12-hour session cancellation policy. Any cancellations or changes made less than 12 hours before the scheduled session will result in a loss of that session.
If you need to switch to another class, you may do so outside of the 12-hour window, provided there is availability. Within the 12-hour window, any changes will be treated as a cancellation.
Clients arriving more than 15 minutes late will not be allowed to join the class for safety reasons, and the session credit will be forfeited.

Waitlist Policies

If a class is full, we encourage you to join the waitlist.
The 12-hour cancellation policy applies to any class you are added to from the waitlist.
The waitlist closes 12 hours before the class start time. You will not be automatically added after this point.
If you no longer wish to attend a class you are waitlisted for, please remove yourself at least 12 hours in advance. Failure to do so will result in the standard late cancellation policy.
Ensure you are subscribed to class confirmation emails to receive waitlist notifications.

Terms and Agreements

Waiver of Liability and Assumption of Risk

By participating in activities at Revity Pilates, clients acknowledge and accept the inherent risks associated with physical activity. Revity Pilates, its directors, employees, and instructors are not liable for any injuries, losses, or damages sustained during participation in classes or use of the studio’s facilities and equipment.

Acknowledgment of Understanding

Clients agree to the following:

Participation in Revity Pilates activities is voluntary.
For the privacy and comfort of all clients, video recording is strictly prohibited during Reformer Pilates sessions.
Acknowledgement that security cameras are in use on the premises for safety and security purposes.
Clients assume all risks associated with pilates activities, including minor injuries (e.g., sprains, bruises), major injuries (e.g., joint injuries, concussions), or catastrophic injuries (e.g., paralysis, death).
This agreement acts as a broad release of liability and indemnification.

Cancellation Policy for Private and Semi-Private Sessions

Any cancellation of a scheduled private or semi-private session made without 24-hour notice will result in a fee equal to the cost of the session.

Policy Amendments

Revity Pilates reserves the right to amend or alter these terms and policies at its sole discretion, with or without prior notice.

By creating an account and booking through the Revity Pilates platform, clients acknowledge and agree to the terms outlined in this document. Revity Pilates is committed to providing a safe, professional, and welcoming environment for all clients.